To strengthen the security of your digital assets, Wealth99 has implemented an important update to its withdrawal policy. Crypto withdrawals to external wallets or platforms are no longer permitted for clients located in the AU, UK, and EU. This significant change brings Wealth99 in line with industry standards, where most wealth platforms restrict withdrawals to fiat currencies only. By limiting cryptocurrency transfers, we are enhancing protection against potential security vulnerabilities and ensuring a safer, more secure environment for all our clients.
DXI withdrawals
To provide you with greater flexibility and convenience, an Over-The-Counter (OTC) solution has been introduced for DXI withdrawals. For more information and detailed guidance, please refer to the article linked here.
Wealth99 Australia
As part of our ongoing commitment to safeguard your investments, crypto-asset withdrawals have been suspended on the Wealth99 Australia platform on August 15, 2023. This adjustment is a part of our broader strategy to provide a more secure and compliant service for our Australian clients. For further details, please visit the following link.
Wealth99 Global (UK & EU Clients)
Effective January 31, 2025, Wealth99 Global will no longer allow crypto-asset withdrawals for clients in the UK and EU. This proactive step is aimed at protecting digital assets while ensuring compliance with evolving regulatory requirements in these regions. More information is available here.
Wealth99 Global (non-UK & EU Clients)
For Wealth99 Global clients outside the UK and EU, crypto withdrawals will continue, but with an important update. Starting January 31, 2025, all crypto withdrawals will be manually processed by our Operations team. Withdrawals will only be permitted to hosted wallets managed by licensed cryptocurrency platforms or exchanges, providing additional security for your assets. For full details, please refer to the linked article. If you require assistance with withdrawals, please contact our customer support team at hello@wealth99.com for further guidance.
Wealth99 is committed to upholding the highest levels of security and compliance. These updates are designed to ensure a safer and more reliable experience for all of our clients. Thank you for your continued trust in Wealth99.