To withdraw crypto, you need to have your account fully verified and the two-factor authentication (2FA) must have been enabled through either SMS or Google Authenticator. Here are the steps on how to withdraw crypto from Wealth99 Global:
1. Once logged in, on the Dashboard page, click on the coins drop-down and select the cryptocurrency you'd like to withdraw.
2. Once the cryptocurrency has been selected, click on the 'Withdraw' button for the coin.
3. Enter the destination address and the withdrawal amount, then click 'Next'.
4. Read carefully the risk warning notification and click 'Continue'.
5. Double-check and confirm all transaction details, check the agreement box, then click 'Withdraw'.
6. This will generate a two-step confirmation process:
- First, you’ll receive a code on your registered email address.
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Once you enter the code in the designated boxes, you’ll be required to Enter the 2FA code from the Google Authenticator application. If the 2FA hasn’t been activated through Google Authenticator, you’ll receive the code via SMS.
7. Your withdrawal has been successfully confirmed! The status of your transaction will initially display as 'Awaiting processing.' Once the withdrawal is completed, the status will update to 'Succeeded.'
IMPORTANT
- Crypto withdrawals are available at Wealth99 Global only. If you are registered at Wealth99 Australia and would like to withdraw, you will need to liquidate your holdings and withdraw fiat to your registered bank account in Australia. More information can be found here.
- Please be aware that Dacxi Coins (DACXI) withdrawals have been suspended as part of the coin upgrade.
- Please note that transactions on the blockchain are irreversible and final so double-check the amount and wallet address you’re withdrawing to.
- If you have any questions about your withdrawals or about this process please submit a request detailing your question (include any relevant screenshots for clarity).