To update your email address, your account must be verified and two-factor authentication enabled through Google Authenticator. Please follow these instructions:
1. Log in to your account and navigate to ‘Account’ in the left-hand menu.
2. Under the ‘Profile’ tab, click the email field and enter your new email address.
3. Click ‘Update Email’ to continue.
4. Re-enter your new email address and select ‘Confirm.’
5. Enter the six-digit Google Authenticator code from your authenticator app when prompted.
6. A confirmation email will be sent to the new email address provided. Verify the address is correct and click the button labeled ‘Click here to confirm this email address’ within the email to complete the process.
7. Your email update is now complete. The new address should be used for all future logins.
Trouble receiving your confirmation email?
If it hasn’t arrived, your email provider’s security filters or settings may be blocking the message.
Try these steps to resolve the issue:
-
Check All Folders: Look in Spam, Junk, and Gmail’s Promotions or Updates tabs.
-
Verify your email address: Ensure the email you entered is the one associated with your Wealth99 account. Confirm you aren't using a different email or a typo (e.g., .com vs .net).
-
Whitelist our addresses: Add no-reply@wealth99.com and hello@wealth99.com to your contact list, then try requesting the link again.
-
Refresh your browser: Clear your browser’s cookies and cache, or try using a different browser before sending a new request.
-
Storage Full: Ensure your inbox isn't over its storage limit (common with Gmail/Outlook).
-
Corporate Filters: If using a work email, your IT department may be blocking automated senders at the server level.
Still haven’t received the confirmation email? Contact us here. Please include details on the issue and list the troubleshooting steps you’ve already taken.